Can you explain the process a bit more?

Get ready for the ultimate white glove service the moment you decide to work with us. The first step after you purchase is to schedule a 15 minute call with your designer, so we can make sure we get all the details juuuust right. But don't worry, if you prefer email we can do that too! You can ask questions, go over important aspects of your design, or just gush about all the dreamy details of your wedding day. Once your designer has all the important details, they will get to work on creating your custom design. Next, you will receive your first proof via email. You will be able to send comments and edits back to your designer, and will enter into the "revision" stage. You will have three rounds of revisions to make your design perfect. Once you send your designer final approval, they will send your piece off for print production (or send you the final file if you purchase a digital print). We will keep you in the loop about when your print gets shipped out, and when it is expected to arrive. Feel free to reach out even after you receive your print if you have any questions (you probably won't since we pack our boxes with lots of helpful info and extra goodies to make sure you are all set.

More questions? Visit our FAQ page!